Returns & Exchanges
At Crystal Bracelets, we want you to be completely satisfied with your purchase. If your new jewelry doesn't resonate with you, we offer a 30-day return policy for all items in their original, unworn condition.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully place the crystal bracelets in their original velvet pouch and protective box to ensure they are not damaged during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing